Frequently Asked Questions

What are your office hours?

9:00 to 5:00 Monday to Friday, 10:00 to 4:00 Saturdays, closed holidays.


What days and hours do I have access?

7 days a week, 365 days a year 7:00 A.M to 9:00 P.M (24 hour access may be available under certain circumstances, call for information)


What cities can use your self storage?

We offer self storage for anyone in Nelson, Castlegar and South Slocan and many more areas in West Kootenay!


Do you offer any discounts on your rental rates?

Yes, we do. If you prepay for 6 months, we will take 5% off of the unit rental price. If you prepay for 12 months, we will take 10% off the price.


I'm not sure what size of storage unit I need?

We can help determine that for you.


Do you have security measures and what are they?

24 hour monitoring/Perimeter fencing/coded gate access/individual door alarms


Do I have to pay 1st and last month rent up front?

No, only the first month plus a 50.00 security deposit.


Do you accept credit cards?

We accept Mastercard, Visa, cheques and cash. We also have autobilling.


Can I store food items in my storage unit?

We do not allow storing perishable foods, liquids, grains or rice.


Is there anything you won't allow to be stored in your facility?

There are some things that we cannot allow in our facility for various reasons such as explosives or noxious chemicals. Please call for details if you aren't sure.


When do I get my security deposit back?

You will get your security deposit back in five to seven days after your unit is inspected.

Contact Us Today

Facility Location: 

2820 Osachoff Road, South Slocan, BC

Mailing Address:

 West Kootenay Self Storage Ltd
2820 Osachoff Road, South Slocan, BC, V0G 2G1

Phone: 250-359-5085

Toll-Free: 1-877-359-5085